Dear customer,

Your satisfaction with our services is very important to us. For this reason, you have been given a survey form to enquire about your satisfaction.

To confirm the authenticity of this e-mail, you will find all the relevant information here:

  1. Sender domain: The survey e-mail is sent via our external service provider. The Sender address has the domain: @tef-kat.de
    • Note: For data protection reasons, we cannot carry out the survey ourselves. We use this external domain to ensure the IT security of our internal systems, as we cannot grant external service providers access to our main domain (@euramobil.de).
  2. Survey documents for viewing:
    • The Cover letter for the survey can be viewed here: [Link to the PDF of the cover letter]
    • The Survey documents for viewing here: [Link to the PDF of the survey]
  3. Data protection: We send out surveys exclusively to customers who are listed in the privacy policy in our dealer portal explicit have consented to receiving surveys. Your participation is of course voluntary and the evaluation is anonymised.

If you have any doubts about the authenticity of an e-mail you have received, please compare the sender domain and the content with the information provided here.

You can recognise the authenticity of this website by the URL in the address bar and the secure connection via https (ssl). Always make sure that the URL is spelt correctly and that a capital i is not faked for a lowercase L. You can check this by copying the link from the address line into a word processing programme and using a serif font, for example. However, modern browsers generally always convert capital letters in the address line to lower case, so that such an attempt at deception would be detected.